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What We Offer

At Sanctuary LumaLiving, our intuitive technology and 24 hours a day support helps life feel steady, connected and full, not clinical or complicated. Our range of technology‑enabled support packages gives you gentle reassurance at home or out and about, offering the confidence to move through your day with ease. 

Whether you prefer something simple like a personal alarm or want thoughtful support woven more fully into your home, each package is created to fit naturally into your life and your daily rhythm. You can purchase privately or through a local‑authority personal budget, making it simple to choose what works best for you.  

Support that’s always here 

Life doesn’t follow a timetable, so our support doesn’t either. Our friendly, professional team are on-hand 24 hours a day, 365 days a year, ready to respond with calm, clarity and care whenever you need us.  

Many customers and their loved ones tell us how they feel more confident knowing help is always close by.  

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Designed to support confident, connected living 

Our technology brings together warm, human support with easy‑to‑use items such as: 

  • Personal alarms and pendants 
    Simple, intuitive alarms that connect you to our friendly 24 hours a day team. 
  • Lifestyle sensors 
    Subtle sensors that help ensure everything at home feels just as it should. 
  • GPS‑enabled devices 
    For confidence when you’re out and about — keeping you connected wherever your day takes you.  
  • Proactive wellbeing support and lone‑worker options 
    Support that adapts to your needs, offering reassurance for you and those around you.  

Affordable, flexible packages 

Our telecare options start from £4.50 a week, offering confidence and connection without complication. 
We’re also proud to be fully accredited by the TEC Services Association (TSA), showing our commitment to safe, reliable, high‑quality support.