At Home Alarm (Broadband)
Starting from £18.75+ VAT per month + sign-up fee of £50
A simple way to stay connected every day
The At Home Alarm (Broadband) is a simple, modern at‑home alarm that works through your broadband connection. A simple hub is connected to your broadband and a small wearable pendant, that helps you feel supported in your daily rhythm. When you press and hold the button, you’re connected to a trained team who are ready to respond at any time.
Monthly price: £18.75
Setup fee: £50.00
Prices exclusive of VAT
Getting started
Getting started is simple. Once you’ve ordered your alarm, it’s delivered and set up so it’s ready to use straight away. Just plug in the base unit, connect it to your broadband, and test the wearable pendant to make sure everything is working. If you ever need to update, replace or check something, the support team is on hand to help.
How it works
- Your wearable pendant connects to a base unit in your home, giving you a steady, reliable connection
- Press and hold the button to speak directly to a 24/7 response team who can talk with you and arrange support
- You can move freely around your home and garden, with a range of up to around 300 metres
- Feel reassured with 24/7 support and added everyday confidence
Why people choose it
- Fits naturally into everyday life, it’s straightforward, subtle and designed to help you feel steady and supported throughout your day
- No clinical language, no fuss, just a warm, reliable connection that brings a little extra confidence at home
- A choice of neck and wrist worn pendant available
Who it’s for
- This at‑home alarm is ideal for anyone who wants a bit of everyday confidence while living life their own way – people who value routine, connection and independence, and want technology that supports their day rather than interrupts it
- Telecare services like this are commonly used by people who want to live independently in their own homes, with easy access to support if needed
Frequently Asked Questions
Payment can be made by debit or credit card. For our ongoing monitoring service, you can set up a monthly direct debit from your bank account.
Your devices will either be delivered by one of our TEC Officers or shipped by Royal Mail.
Yes – we use industry standard encryption to secure any transactions. Any regular monthly payments are covered by The Direct Debit Guarantee. This guarantee is offered by all bank and building societies.
If the service user is VAT exempt, you will not need to pay VAT. You can place an order without paying VAT by completing the exemption form during the checkout process.
Request call back
Want to know more about this product and our services? Complete the form and a member of our expert team will call you back
Alternatively call us on: 03301 233365