Personal Alarm Package
Starting from £26.99+VAT per month + sign-up fee of £50
Our Personal Alarm package is designed to give you gentle, everyday confidence at home. With a simple press of a button, you’re instantly connected to warm, friendly support, helping you stay sure of yourself as you move through your day.
Simple, intuitive support
These alarms fit naturally into life, offering reassurance without intruding on your routine. Our standard Personal Alarm package includes everything you need to feel confidently connected.
Upgrade for added confidence
If you’re looking for extra reassurance, the Personal Alarm+ package starting from £31.99+vat per month + sign-up fee of £50
What’s included:
Home unit
Connects all your support features and links you directly to our team.
A pendant with built‑in fall detection
Automatically alerts our team if you experience a fall, even if you’re unable to call for help yourself.
Smoke detector
Adds another layer of reassurance in the home by raising an alarm and alerting our team if excess smoke is detected.
This simple upgrade offers a calm sense of certainty, helping you stay steady and supported.
Monthly price: £26.99
Setup fee: £50.00
Prices exclusive of VAT
Want to explore your options?
If you’re considering whether the Personal Alarm package is right for you or someone you support, we’re here to help you make an informed choice. You can take a look at the overview below to understand how it works, why people choose it and who it’s designed for.
If you’d prefer to talk it through, our friendly team is always on hand to guide you. We’ll explain everything clearly and simply, and answer any questions you may have, so you can feel confident in your next step.
Call on 0330 1233 365
How it works
- A home unit – The hub that links your alarm to our support team
- A personal pendant (with both neck and wrist strap options) – Easy to wear, easy to use, just press the button when you need a hand
- A smoke detector – Raises the alarm if excess smoke is detected, offering reassurance even when you’re in another room
- The system works in your home and garden, keeping you confidently connected in the moments that matter
Why people choose it
- Easy to use and always within reach, offering simple, everyday reassurance
- A friendly response team is there whenever you choose to connect
- Works quietly in the background, with discreet features that fit into daily life
Who it’s for
- People who want to stay independent at home
- Anyone who may need extra reassurance or support
- Families looking for peace of mind
Frequently Asked Questions
Payment can be made by debit or credit card. For our ongoing monitoring service, you can set up a monthly direct debit from your bank account.
Your devices will either be delivered by one of our TEC Officers or shipped by Royal Mail.
Yes – we use industry standard encryption to secure any transactions. Any regular monthly payments are covered by The Direct Debit Guarantee. This guarantee is offered by all bank and building societies.
If the service user is VAT exempt, you will not need to pay VAT. You can place an order without paying VAT by completing the exemption form during the checkout process.
Request call back
Want to know more about this product and our services? Complete the form and a member of our expert team will call you back
Alternatively call us on: 03301 233365