Falls support package
Starting from £41.99+VAT per month + sign-up fee of £50
Designed to bring calm, confident reassurance to your day. With intuitive technology that works quietly in the background, this package helps you stay steady and supported, with friendly help available whenever you need it.
Support that keeps you moving with confidence
Our fall‑detecting tools are especially helpful for people who experience episodes like fainting or seizures, or who simply want an added sense of steadiness as part of their daily routine. Each feature is designed to blend naturally into life, offering reassurance in those moments where a little extra support makes all the difference.
What’s included
- Home unit
Connects all your support features and links you directly to our team.
- detecting pendant
Automatically alerts our team if you experience a fall, even if you’re unable to call for help yourself.
- Bed sensor
Notices changes in your usual night‑time pattern, such as being out of bed longer than expected or feeling too unwell to get up in the morning.
- Smoke detector
Adds another layer of reassurance in the home by raising an alarm and alerting our team if excess smoke is detected.
Together, these features offer a calm, continuous sense of connection, day or night.
Monthly price: £41.99
Setup fee: £50.00
Prices exclusive of VAT
Want to explore your options?
If you’re considering whether the Falls Support package is right for you or someone you support, we’re here to help you make an informed choice. You can take a look at the overview below to understand how it works, why people choose it and who it’s designed for.
If you’d prefer to talk it through, our friendly team is always on hand to guide you. We’ll explain everything clearly and simply, and answer any questions you may have, so you can feel confident in your next step.
Call on 0330 1233 365
How it works
- Automatic fall detection and discreet sensors monitor your home around the clock
- Alerts connect you instantly to a trained team who respond calmly and take action
- Technology works quietly in the background, with no need to press buttons
Why people choose it
- Feel reassured with 24/7 support and added everyday confidence
- Never feel alone, with friendly help always just an alert away
- Offers a connected and reassuring home safety package
- Keep your independence, knowing help is there at home or while you are out
Who it’s for
- People who are at risk of falling at home
- People who experience fainting, seizures or unsteadiness
- People who want extra reassurance while living independently
- People who may benefit from discreet day-and-night support
- Families or carers who want added confidence that someone is supported at home
Frequently Asked Questions
Payment can be made by debit or credit card. For our ongoing monitoring service, you can set up a monthly direct debit from your bank account.
Your devices will either be delivered by one of our TEC Officers or shipped by Royal Mail.
Yes – we use industry standard encryption to secure any transactions. Any regular monthly payments are covered by The Direct Debit Guarantee. This guarantee is offered by all bank and building societies.
If the service user is VAT exempt, you will not need to pay VAT. You can place an order without paying VAT by completing the exemption form during the checkout process.
Request call back
Want to know more about this product and our services? Complete the form and a member of our expert team will call you back
Alternatively call us on: 03301 233365