Memory Support Package
Starting from £52.99+VAT per month + sign-up fee of £50
Living with memory loss can make daily life feel a little harder to navigate. Our Memory Support package is designed to bring gentle reassurance and help people move through their day with confidence. These warm, intuitive tools fit naturally into everyday routines, giving customers and their loved ones the comfort of knowing support is close by when it’s needed.
Support that fits into daily life
Our Memory Support package offers simple, intuitive technology that blends into the background while helping people stay steady, safe and connected. It’s there to give a little assurance in the moments that matter, such as when someone forgets they’ve been cooking or when the temperature at home dips too low.
What’s included
Temperature sensor
Lets our team know if a room becomes unusually warm or cold.
A wander alert
Offering gentle reassurance if someone leaves their home unexpectedly.
Smoke detector
Adds another layer of reassurance in the home by raising an alarm and alerting our team if excess smoke is detected.
Flood detector
Alerts us that support is needed if taps are left running.
Together, these features offer a calm, continuous sense of connection, day or night.
Monthly price: £52.99
Setup fee: £50.00
Prices exclusive of VAT
Want to explore your options?
If you’re considering whether the Memory Support package is right for you or someone you support, we’re here to help you make an informed choice. You can take a look at the overview below to understand how it works, why people choose it and who it’s designed for.
If you’d prefer to talk it through, our friendly team is always on hand to guide you. We’ll explain everything clearly and simply, and answer any questions you may have, so you can feel confident in your next step.
Call on: 0330 1233 365
How it works
- Temperature sensor – Lets our team know if a room becomes unusually warm or cold
- A wander alert – Offering gentle reassurance if someone leaves their home or local area unexpectedly
- Smoke detector – Adds another layer of reassurance in the home by raising an alarm and alerting our team if excess smoke is detected
- Flood detector – Alerts us that support is needed if taps are left running.
- Together, these features offer a calm, continuous sense of connection, day or night
Why people choose it
- A calm, steady sense of assurance that your home is protected throughout the day
- Whenever an alert is raised, you’re supported by a warm, friendly team who are here to help
- Everything works quietly in the background, supporting your daily rhythm without interruption
- With added reassurance at home and discreet monitoring in the background, you can feel confident going about your day
Who it’s for
- People experiencing memory loss or confusion in daily life
- Anyone who may forget everyday tasks, such as cooking or turning taps off
- Families and carers seeking reassurance that support is always close
Frequently Asked Questions
Payment can be made by debit or credit card. For our ongoing monitoring service, you can set up a monthly direct debit from your bank account.
Your devices will either be delivered by one of our TEC Officers or shipped by Royal Mail.
Yes – we use industry standard encryption to secure any transactions. Any regular monthly payments are covered by The Direct Debit Guarantee. This guarantee is offered by all bank and building societies.
If the service user is VAT exempt, you will not need to pay VAT. You can place an order without paying VAT by completing the exemption form during the checkout process.
Request call back
Want to know more about this product and our services? Complete the form and a member of our expert team will call you back
Alternatively call us on: 03301 233365