Safe and Secure at Home Package
Starting from £29.99+VAT per month + sign-up fee of £50
Feeling confident at home matters. Our Safe and Secure at Home package offers gentle, intuitive support that helps you feel comfortable and assured in your own space. It’s designed to sit quietly in the background, offering subtle protection for both you and your home.
Steady support that fits naturally into daily life
This package brings together a set of simple, intuitive tools that help you feel secure without disrupting your day. Each part works seamlessly to look after your home and offer reassurance whenever it’s needed.
What’s included
Home unit
The heart of your support system, connecting your sensors and alerts directly to our team.
Smoke detector
Raises an alert if excess smoke is detected, supporting you and your home whether you’re in or out.
Bogus caller alarm
A discreet button installed near the front door, ready to press and alert our team for support if you ever feel unsure or need help.
Carbon monoxide detector
Alerts our team to let them know if carbon monoxide reaches unsafe levels, offering an important layer of reassurance.
These features continue looking after your home even when you’re out and about, giving you confidence that your space is safe and cared for.
Monthly price: £29.99
Setup fee: £50.00
Prices exclusive of VAT
Want to explore your options?
If you’re considering whether the Safe and Secure at Home package is right for you or someone you support, we’re here to help you make an informed choice. You can take a look at the overview below to understand how it works, why people choose it and who it’s designed for.
If you’d prefer to talk it through, our friendly team is always on hand to guide you. We’ll explain everything clearly and simply, and answer any questions you may have, so you can feel confident in your next step.
Call on 0330 1233 365
How it works
- The home unit quietly connects your sensors and alerts to a friendly support team
- Smoke and carbon monoxide detectors add an extra layer of reassurance at home
- A discreet front door button makes it easy to reach out for support if needed
- Continues to look after your home while you’re out, helping you feel confident and connected
Why people choose it
- A calm, steady sense of assurance that your home is protected throughout the day
- Whenever an alert is raised, you’re supported by a warm, friendly team who are here to help
- Everything works quietly in the background, supporting your daily rhythm without interruption
- Feel free to get on with your life knowing your home is secure, even when you’re out enjoying your day
Who it’s for
- People who want to feel more confident and secure at home
- Anyone living alone or spending time at home on their own
- Those who want reassurance without intrusive or complex technology
- Families seeking comfort that a loved one’s home is looked after
Frequently Asked Questions
Payment can be made by debit or credit card. For our ongoing monitoring service, you can set up a monthly direct debit from your bank account.
Your devices will either be delivered by one of our TEC Officers or shipped by Royal Mail.
Yes – we use industry standard encryption to secure any transactions. Any regular monthly payments are covered by The Direct Debit Guarantee. This guarantee is offered by all bank and building societies.
If the service user is VAT exempt, you will not need to pay VAT. You can place an order without paying VAT by completing the exemption form during the checkout process. 
Request call back
Want to know more about this product and our services? Complete the form and a member of our expert team will call you back
Alternatively call us on: 03301 233365