Winter Confidence Package
Starting from £40.99+VAT per month + sign-up fee of £50
As winter settles in, a little extra support can make each day feel smoother and more assured. Our Winter Confidence package offers gentle, seasonal reassurance, helping you stay comfortable and confident throughout the colder months. Early alerts for temperature‑related concerns help you to feel steady and prepared.
Confidence for the colder months
Colder weather can bring small changes to your usual routine. This package adds thoughtful support during this time. It fits quietly into daily life, offering warmth, clarity and ease whenever you need it. related concerns to help you feel steady and prepared.
What’s included
Home unit
Connects all your support features and links you directly to our team.
Extreme temperature sensor
Alerts our team if the room temperature drops below 2°C or rises above 35°C, helping to reduce the risk of cold-related illness or overheating.
Carbon monoxide detector
Notifies our team immediately if dangerous levels of carbon monoxide are detected, so action can be taken quickly.
Smoke detector
Adds another layer of reassurance in the home by raising an alarm and alerting our team if excess smoke is detected.
Monthly price: £40.99
Setup fee: £50.00
Prices exclusive of VAT
Want to explore your options?
If you’re considering whether the Winter Confidence package is right for you or someone you support, we’re here to help you make an informed choice. You can take a look at the overview below to understand how it works, why people choose it and who it’s designed for.
If you’d prefer to talk it through, our friendly team is always on hand to guide you. We’ll explain everything clearly and simply, and answer any questions you may have, so you can feel confident in your next step.
Call on 0330 1233 365
How it works
- Home unit – Connects all your support features and links you directly to our team
- Extreme temperature sensor – Alerts our team if the room temperature drops below 2°C or rises above 35°C, helping to reduce the risk of cold-related illness or overheating
- Carbon monoxide detector – Notifies our team immediately if dangerous levels of carbon monoxide are detected, so action can be taken quickly
- Smoke detector – Adds another layer of reassurance in the home by raising an alarm and alerting our team if excess smoke is detected
Why people choose it
- Gentle temperature reassurance to help keep your home feeling comfortable through the colder months
- A friendly team ready to support whenever you choose to connect
- Designed to work quietly alongside your daily routine
- Helps you enjoy the season with confidence, at home
Who it’s for
- People who feel the cold more in winter
- Anyone living alone or spending long periods at home
- Those who want seasonal reassurance without changing routines
- Families looking for peace of mind through winter
Frequently Asked Questions
Payment can be made by debit or credit card. For our ongoing monitoring service, you can set up a monthly direct debit from your bank account.
Your devices will either be delivered by one of our TEC Officers or shipped by Royal Mail.
Yes – we use industry standard encryption to secure any transactions. Any regular monthly payments are covered by The Direct Debit Guarantee. This guarantee is offered by all bank and building societies.
If the service user is VAT exempt, you will not need to pay VAT. You can place an order without paying VAT by completing the exemption form during the checkout process.
Request call back
Want to know more about this product and our services? Complete the form and a member of our expert team will call you back
Alternatively call us on: 03301 233365








